Singapore Airlines Cargo and TCS contract

Singapore Airlines Cargo has chosen Tata Consultancy Services (TCS) to service its cargo revenue accounting back office processes. This multi million dollar contract will be effective for 5 years.


SIA Cargo has had a relationship with TCS since 2004 when TCS was entrusted with the Airline’s core critical back office revenue accounting processes. In the new agreement, taking into consideration TCS’ existing capabilities in Business Outsourcing Processes with the travel and transport industry and the Consultancy’s extensive experience in Cargo Revenue Accounting, Singapore Airlines Cargo decided to outsource additional Cargo Revenue Accounting processes.

Mr. Girija Pande, EVP and regional director for TCS Asia Pacific said: "Singapore Airlines and TCS have always enjoyed a long lasting relationship which can be termed more as a partnership in progress rather than a customer service provider relationship."


Singapore Airlines Cargo is ranked fourth in the world in terms of international freight tone-kilometer, and is a wholly-owned subsidiary of Singapore Airlines Limited (SIA). The Airline has a route network that covers more than 39 countries across the world.

Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software
development. A part of the Tata Group, India’s largest industrial conglomerate, TCS has over 111,000 of the world's best trained IT consultants in 50 countries. The company generated consolidated revenues of US $5.7 billion for fiscal year ended 31 March 2008 and is listed on the National Stock Exchange and Bombay Stock Exchange in India.

Singapore is home to TCS’ Asia Pacific Head Quarters. It has more than 1400 consultants dedicated to Singapore projects. Its key clients include Parkway Healthcare Group, Temasek Holdings, DBS Bank, Public Utility Board, GIC and Motorola. TCS has also established Nearshore delivery centre in Jurong, last year.